Outbound call handling
Outbound calls;******************************************************************** ; BEGIN - Outbound call handlers ;******************************************************************** ; ; [default] ; ; this is where SIP extensions enter the dial plan ; exten => s,1,DigitTimeout,2 ; give them 2 seconds between digits exten => s,2,ResponseTimeout,30 ; give them 30 seconds to make a choice ; include => sip-trans include => internal-svc ; ; Master context for outbound call routing ; ; Handle pstn service numbers. ; This group should only be dialed using ; one of our two analog lines. ; ; This routine is only used by our SIP ; phones. The Panasonic handsets enter ; the dial plan at co3out and co4out ; depending on the selection of CO3 or ; or CO4 at the handset. ; exten => _0,1,Macro(dial-pstn,${EXTEN},${LONGTIMEOUT}) exten => _411,1,Macro(dial-pstn,${EXTEN},${LONGTIMEOUT}) exten => _611,1,Macro(dial-pstn,${EXTEN},${LONGTIMEOUT}) exten => _911,1,Macro(dial-pstn,${EXTEN},${LONGTIMEOUT}) ; ; ; handle outbound toll free calls - force analog ; exten => _1800.,1,Macro(dial-pstn-sip-iax,${EXTEN},${LONGTIMEOUT}) exten => _1855.,1,Macro(dial-pstn-sip-iax,${EXTEN},${LONGTIMEOUT}) exten => _1866.,1,Macro(dial-pstn-sip-iax,${EXTEN},${LONGTIMEOUT}) exten => _1877.,1,Macro(dial-pstn-sip-iax,${EXTEN},${LONGTIMEOUT}) exten => _1888.,1,Macro(dial-pstn-sip-iax,${EXTEN},${LONGTIMEOUT}) ; ; Handle outbound local calls ; ; All local numbers are 10 digits in our area. ; This plan has no pattern for seven digit dialing. ; On local calls, we favor our analog lines from ; Verizon, then fail over to Voicepulse. ; ; NOTE VoicePulse needs the local 10 digit phone ; number to be preceeded by a "1" and there ; will be per-minute charges against the ; account. ; ; local call rule try analog line first, then sip, then iax ; exten => _NXXNXXXXXX,1,Macro(dial-pstn-sip-iax,${EXTEN},${LONGTIMEOUT}) ; ; long distance rule sends call to iax first, then sip, then pstn ; ; for long distance calls, we try the VoicePulse IAX ; service first. if VoicePulse is not available we try ; the BroadVoice SIP service. if all else fails, we ; use an analog line from Verizon. This forces least ; cost routing of the call. ; exten => _1NXXNXXXXXX,1,Macro(dial-iax-sip-pstn,${EXTEN},${LONGTIMEOUT}) ; voicepulse first ; ; handle outbound internationl calls ; ; for international calls, we try the VoicePulse IAX ; service first. if VoicePulse is not available we try ; the BroadVoice SIP service. if all else fails, we ; use an analog line from Verizon. This forces least ; cost routing of the call. ; exten => _011.,1,Macro(dial-iax-sip-pstn,${EXTEN},${LONGTIMEOUT}) ; ; handle outbound local calls - force ZAP trunk ; exten => _9NXXNXXXXXX,1,Macro(dial-pstn,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound long distance calls - force ZAP trunk ; exten => _91NXXNXXXXXX,1,Macro(dial-pstn,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound internationl calls - force ZAP trunk ; exten => _9011.,1,Macro(dial-pstn,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound local calls - force IAX via VoicePulse ; exten => _8NXXNXXXXXX,1,Macro(dial-iax,1${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound long distance calls - force IAX via VoicePulse ; exten => _81NXXNXXXXXX,1,Macro(dial-iax,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound internationl calls - force IAX via VoicePulse ; exten => _8011.,1,Macro(dial-iax,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound local calls - force SIP via BroadVoice ; exten => _7NXXNXXXXXX,1,Macro(dial-sip,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound long distance calls - force SIP via BroadVoice ; exten => _71NXXNXXXXXX,1,Macro(dial-sip,${EXTEN:1},${LONGTIMEOUT}) ; ; handle outbound internationl calls - force SIP via BroadVoice ; exten => _7011.,1,Macro(dial-sip,${EXTEN:1},${LONGTIMEOUT}) ; exten => t,1,Goto(i,1) ; If they take too long, give up ; exten => i,1,Background(invalid) ; "That's not valid, try again" exten => i,2,Wait(1) exten => i,3,Goto(s,1) ; ; [co3out] ; ; this is where a Panasonic analog extension enters ; the dial plan if they pick up CO3 (VoicePulse) ; exten => s,1,DigitTimeout,2 ; give them 2 seconds between digits exten => s,2,ResponseTimeout,30 ; give them 30 seconds to make a choice ; ; If the user presses 0, give them access to the ; system menu ; exten => 0,1,NoOp exten => 0,2,Goto(system-menu-main,s,1) ; ; Keep them from dialing PSTN service numbers as ; VoicePulse will not route them properly anyway ; exten => _411,1,Goto(i,1) exten => _611,1,Goto(i,1) exten => _911,1,Goto(i,1) ; include => sip-trans include => internal-svc ; ; handle outbound local calls - force VoicePulse ; exten => _NXXNXXXXXX,1,Macro(dial-iax,1${EXTEN},${LONGTIMEOUT}) ; ; handle outbound long distance calls - force VoicePulse ; exten => _1NXXNXXXXXX,1,Macro(dial-iax,${EXTEN},${LONGTIMEOUT}) ; ; handle outbound internationl calls - force VoicePulse ; exten => _011.,1,Macro(dial-iax,${EXTEN},${LONGTIMEOUT}) ; ; exten => t,1,Goto(i,1) ; If they take too long, let them try again ; exten => i,1,Background(invalid) ; "That's not valid, try again" exten => i,2,Wait(1) exten => i,3,Goto(s,1) ; ; [co4out] ; ; this is where a Panasonic analog extension enters ; the dial plan if they pick up CO4 (BroadVoice) ; exten => s,1,DigitTimeout,2 ; give them 2 seconds between digits exten => s,2,ResponseTimeout,30 ; give them 30 seconds to make a choice ; ; If the user presses 0, give them access to the ; system menu ; exten => 0,1,NoOp exten => 0,2,Goto(system-menu-main,s,1) ; ; Keep them from dialing PSTN service numbers as ; VoicePulse will not route them properly anyway ; exten => _411,1,Goto(i,1) exten => _611,1,Goto(i,1) exten => _911,1,Goto(i,1) ; include => sip-trans include => internal-svc ; ; handle outbound local calls - force BroadVoice ; exten => _NXXNXXXXXX,1,Macro(dial-sip,${EXTEN},${LONGTIMEOUT}) ; ; handle outbound long distance calls - force BroadVoice ; exten => _1NXXNXXXXXX,1,Macro(dial-sip,${EXTEN},${LONGTIMEOUT}) ; ; handle outbound internationl calls - force BroadVoice ; exten => _011.,1,Macro(dial-sip,${EXTEN},${LONGTIMEOUT}) ; exten => t,1,Goto(i,1) ; If they take too long, let them try again ; exten => i,1,Background(invalid) ; "That's not valid, try again" exten => i,2,Wait(1) exten => i,3,Goto(s,1) ; ; ;******************************************************************** ; END - Outbound call handlers ;******************************************************************** ; ; |
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